BYOD: the elephant on the partners’ desks
Employees in the legal sector were asked ‘Do you use your own mobile device or tablet for work?’. The answer? A resounding yes: 92% saying they do! (Raconteur, 2014)
This statistic should be ringing alarm bells for legal firms.
When employees bring their own devices, they are not always connected to your network. Without being connected there is no opportunity for you to manage those devices. Legal firms are exploring ‘BYOD policies / portable device security’. It’s No. 5 on top technology initiatives in the legal sector.
However, you have to ask: is BYOD a solution, or does it paper over problems? As a long term option BYOD is not sustainable or reliable. For example, will your employees have the latest technology all the time? Do they want their personal device locked down with security? What about staff turnover, which poses data security challenges? Ultimately, BYOD is a short term fix to a bigger problem.
And this short term fix is understandable, because firms aren't supplying the devices their employees need.
Research from Microsoft and Legal Week (2017) demonstrated the magnitude of this problem:
- 64% find it difficult to work to the same standard remotely, due to lack of portable devices
- Only 20% said their firm equipped them with the right technology to work seamlessly remotely
BYOD is therefore the elephant in the room and it won’t go away, unless firms equip their employees appropriately.
As the legal sector becomes increasingly disrupted by technology and competition stiffens. The need to attract and retain the best talent, combined with the need to deliver a better service than your competitors is key to profitable growth.
Employees want to be able to work remotely, they want devices that work at least to the same standard, if not better than their own personal devices. Given that these employees deliver your service, firms need to take action. They need to ensure employees have access to the technology they need.
But what’s the alternative to BYOD?
Choose Your Own Device (CYOD) enables firms to provide an attractive alternative. It works this way:
- IT selects a range of approved devices
- IT decides which replacements are due
- End users are invited to choose the device they prefer from the approved range
This process can be automated, so it works smoothly for end users, and reduces IT administration too. The result? Happy employees, who get to use the device they chose; and IT freed to focus on value added activities.
If you want to remove BYOD headaches from your business, and build a more responsive legal team, keep an eye out for our upcoming blog post ‘3 ways a life cycle program will make you more mobile/agile’.